Who We Are

United Maintenance Corporation is a minority-owned, commercial building services provider headquartered in Charlotte, North Carolina. We provide commercial janitorial and disinfecting, stone and architectural surface restoration and maintenance, carpet cleaning, construction cleaning, and many more commercial building maintenance services. We serve more than 200 customers throughout the Southeast and Mid-Atlantic Regions and clean more than 18 million square feet nightly.

Our executive leadership team has decades of industry experience and takes a personalized, "hands-on" approach to everything from daily operations to quality control. Crafting strong partnerships with our customers and managing effective, high-performing cleaning teams is how we've built our reputation and business. Our mission is to help our customers create a healthy, safe, clean, and efficiently serviced workplace.

Our History

Bong Lee
Bong Lee
Founding Partner (2015)
Jane Lee
Jane Lee
Founding Partner, Chairman

United Maintenance Corporation's history parallels the journeys of many family-owned businesses in the United States. The UMC story starts with hard-working immigrants who came to this country, equipped with work ethic and determination. Our founder, Bong Lee, embodied the uniquely American narrative of embracing the opportunity to build something great.

Bong and his wife, Jane Lee, moved to Charlotte during the start of the contract-cleaning era in the late 1980s. The move was a leap of faith for Bong, who started his janitorial service career in the 1970s as a day porter. He then gained experience as a night cleaner, supervisor, and eventually launched his own business. Starting with only one building in Charlotte, Bong and Jane Lee's company grew to 200 employees, spanning three states and cleaning more than six million square feet a night within five years.

Since our humble beginnings, UMC has expanded to serve the Southeastern and Mid-Atlantic United States with regional offices throughout. UMC’s loyalty to its staff and its clients has remained steadfast. Together, those key attributes translate into top-quality work.

Our Mission & Values

UMC partners with commercial building owners and managers to create happy, healthy workspaces for tenants and customers.

What sets us APART from our competitors?

  • Accountable: We don’t give excuses; we take ownership of our actions and do what we say we will do.
  • Professional: We are always professional in our actions, appearance, and relationships.
  • Adaptive: We learn from mistakes, innovate solutions, and embrace change.
  • Respectful: We respect our team, vendors, and customers by building positive relationships with people.
  • Trustworthy: We are trustworthy, transparent, and clear in our communication.

Our company culture embodies our core values of accountability, professionalism, adaptivity, respect, and trust because we ingrain these fundamental and essential behaviors into our employees and these values directly affect our decision to hire people to be part of our team.

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Minority Certificate

United Maintenance Corporation is a minority-owned business with 100% minority dollar spend eligibility. We are certified by the National Minority Supplier Development Council.

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CIMS Certification

UMC is certified by the ISSA for Cleaning Industry Management Standards (CIMS) and was awarded CIMS Green Building Certification with Honors. CIMS applies to management, operations, performance systems, and processes. Compliance with the Standard demonstrates an organization is structured to deliver consistent, quality services designed to meet the customer's needs and expectations. CIMS sets forth processes, procedures, and supporting documentation proven to be characteristic of customer-driven organizations.

CIMS applies to entire organizations, rather than to a specific individual, process, or product, and without respect to the organization's size.

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Meet The Team

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What Our Clients Say

Our strong relationships with our clients distinguish us from our competitors. Hands-on, client-focused customer service drives our success.

“UMC invests time on the front end to know the property’s details and tenant needs for a smooth transition and start building a relationship. Their accessibility and responsiveness are important.”

Donnie Robinson, JLL, Managing Director & Regional Manager, Carolinas

“UMC has always been a great partner for Highwoods. Their ownership is closely involved with us and UMC local leadership providing great results for our portfolio and team.”

Jeff Smith, Director of Asset Management/Construction, Highwoods Properties

Contact US

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Corporate Headquarters Address 214 North Tryon Street, Suite 330
Charlotte, NC 28202

UMC proudly serves the Mid-Atlantic and the Southeast

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